Contact

Inquiries directed to Network Audit Authority support the ongoing curation of the Network Audit Providers and help maintain the accuracy of provider network records across the cybersecurity services sector. This page describes the categories of contact requests handled, the information required for efficient processing, and the response timelines associated with each request type. Submissions are processed by editorial and compliance staff familiar with NIST cybersecurity frameworks, FTC jurisdiction over data security practices, and federal contractor audit standards.

What to Include in Your Message

The type of information provided in an initial message directly determines how quickly a request can be routed and resolved. Incomplete submissions are held pending clarification, which extends processing time. The following categories of inquiry each require a distinct set of identifying details.

Provider Corrections and Data Accuracy Requests

Firms or researchers identifying factual errors in a provider network record — including incorrect service classifications, outdated certifications, or misattributed geographic scope — should include the following in their message:

New Provider Submissions

Cybersecurity service providers seeking provider network inclusion should reference the Network Audit Providers page for current classification criteria before submitting. Messages should identify the firm's primary service category (penetration testing, compliance auditing, managed detection and response, forensic investigation, or similar), the regulatory frameworks under which the firm operates (such as NIST SP 800-171, FISMA, SOC 2, or HIPAA Security Rule), and any relevant professional credentials held by key personnel.

Research and Editorial Inquiries

Journalists, policy researchers, and academic institutions contacting the editorial office for sourcing purposes should identify their affiliation, the publication or project context, and the specific records or classifications under inquiry. The editorial staff does not provide legal interpretation of cited frameworks such as NIST SP 800-53 or CISA advisories, but can clarify how provider network classification decisions are made.

Regulatory or Compliance-Related Notices

Any notice referencing a legal obligation, regulatory body ruling, or formal compliance demand — including DMCA notifications, FTC correspondence, or court-issued instruments — must be submitted in writing and clearly labeled with the governing authority (agency name, docket number, or case reference where applicable).

Response Expectations

Response timelines vary by request category. Editorial corrections to existing providers are reviewed on a 5-business-day cycle. New provider evaluations require a minimum of 10 business days from the date a complete submission is received, as entries are assessed against current sector classification standards before publication. Research and editorial inquiries are answered as processing allows when affiliation and scope are clearly stated.

Requests that arrive without sufficient identifying information are queued for a single clarification follow-up. If no response is received within 14 calendar days of that follow-up, the submission is closed without action. Volume during periods of major regulatory revision — such as publication cycles for updated NIST SP 800-series documents or new CISA binding operational directives — may extend standard timelines by up to 5 additional business days.

Emergency correction requests — limited to situations where a verified entity can demonstrate active harm from an inaccurate record — are flagged separately and reviewed as processing allows upon receipt of supporting documentation.

Additional Contact Options

For context on how provider network records are structured and what service categories are recognized, the How to Use This Network Audit Resource page provides classification framework details relevant to cybersecurity audit, compliance, and advisory services. The Network Audit Provider Network Purpose and Scope page documents the editorial methodology and the regulatory reference standards — including NIST Cybersecurity Framework 2.0, CMMC program requirements administered by the Department of Defense, and CISA-published guidance — that govern how firms are categorized.

Firms wishing to compare provider criteria across service types should note that compliance auditing firms (which assess adherence to codified standards such as HIPAA or PCI DSS) are classified distinctly from penetration testing providers (which conduct authorized adversarial testing under documented scopes of work). These are not interchangeable categories, and submissions conflating the two will be returned for reclassification before review proceeds.

How to Reach This Office

Mailing Address
Network Audit Authority
Editorial and Provider Network Services
National Operations — United States

Electronic Submissions
All structured inquiries, including provider corrections, new submissions, and research requests, are accepted through the contact form associated with this domain. Messages submitted without a valid return address or organizational affiliation are not processed.

Response Routing
Submissions are triaged by request type upon receipt. Provider-related matters are routed to the provider network editorial team. Notices with legal or regulatory standing are routed to the compliance desk. All other correspondence is handled by the general editorial staff.

The office does not provide referrals to specific cybersecurity service firms, legal counsel, or regulatory agencies. For authoritative guidance on cybersecurity compliance obligations, the primary public references are the NIST Computer Security Resource Center, the CISA official site, and the FTC's data security guidance portal. Provider Network records reflect publicly available information and do not constitute endorsement of any verified firm's qualifications or services.

References

• CISA official site
• FTC's data security guidance portal
• NIST Computer Security Resource Center